We’re always looking for innovative ways to help homemakers create a home that they love. Our Merchandise team wants to enhance our customers’ lives with beautiful homeware, fashion and footwear. We understand that sometimes our customers can’t afford it all, so we work very hard to offer products that suit their style and their budget.
Our mission is to bring comfort and quality into the homes of all South Africans. We work hard to develop marketing campaigns to make everyone feel at home with our trusted brands. Our Marketing team understands that our customers have demanding lives, so it is their purpose and pleasure to engage them on multiple channels, so that when they create their dream home, it never feels like hard work.
We enable our customers to shop the way they prefer. They can shop on our website, via SMS, by phoning us, visiting our nationwide showrooms or by ordering from field Sales Agents. Our helpful Customer Service and Support teams are always just a call away, happy to provide product assistance, account service and to genuinely hold our customer’s hand through their shopping experience.
Our Customer Insights team interprets customers’ buying behaviour. Their purpose is to understand what our customers want and need so that we can communicate with them in the best way possible and act as our customers’ very own personal shopping assistant.
Our digital presence is growing – fast! We understand that keeping up with technology is important to maintaining the growth and delivery of a seamless customer service across all our platforms. To stay at the forefront of great change our I.T team constantly studies trends and provides meaningful solutions, striving to exceed customer expectations.
Every order is handpicked from our warehouses in Cape Town and Johannesburg. Our Warehouse team is committed to getting each one out of the door and to our customers on time! We currently deliver within South Africa, Namibia, Lesotho and Botswana, but we’re growing fast! Our objective is to extend our reach into the rest of Southern Africa in the very near future.
The success of our business starts with having the right people to achieve our business goals, so our recruiters have the important role of attracting candidates who will thrive in our active and creative environment. Our HR team is committed to developing each team member’s potential and ensuring that each one is happy at HomeChoice.
This highly experienced team oversees operations for HomeChoice and FinChoice, taking ownership of HomeChoice Holdings’ financial performance and legal obligations. With their support, the business is empowered to reach its inspiring goals.