Merchandise

Read More

Marketing

Read More

Operations

Read More

Analytics

Read More

I.T.

Read More

Supply Chain

Read More

Talent

Read More

Finance

Read More

Merchandise

We’re always looking for innovative ways to help homemakers create a home that they love. Our Merchandise team wants to enhance our customers’ lives with beautiful homeware, fashion and footwear. We understand that sometimes our customers can’t afford it all, so we work very hard to offer products that suit their style and their budget.

Marketing

Our mission is to bring comfort and quality into the homes of all South Africans. We work hard to develop marketing campaigns to make everyone feel at home with our trusted brands. Our Marketing team understands that our customers have demanding lives, so it is their purpose and pleasure to engage them on multiple channels, so that when they create their dream home, it never feels like hard work.

Operations

We enable our customers to shop the way they prefer. They can shop on our website, via SMS, by phoning us, visiting our nationwide showrooms or by ordering from field Sales Agents. Our helpful Customer Service and Support teams are always just a call away, happy to provide product assistance, account service and to genuinely hold our customer’s hand through their shopping experience.

Analytics

Our Customer Insights team interprets customers’ buying behaviour. Their purpose is to understand what our customers want and need so that we can communicate with them in the best way possible and act as our customers’ very own personal shopping assistant.

I.T.

Our digital presence is growing – fast! We understand that keeping up with technology is important to maintaining the growth and delivery of a seamless customer service across all our platforms. To stay at the forefront of great change our I.T team constantly studies trends and provides meaningful solutions, striving to exceed customer expectations.

Supply Chain

Every order is handpicked from our warehouses in Cape Town and Johannesburg. Our Warehouse team is committed to getting each one out of the door and to our customers on time! We currently deliver within South Africa, Namibia, Lesotho and Botswana, but we’re growing fast! Our objective is to extend our reach into the rest of Southern Africa in the very near future.

Talent

The success of our business starts with having the right people to achieve our business goals, so our recruiters have the important role of attracting candidates who will thrive in our active and creative environment. Our HR team is committed to developing each team member’s potential and ensuring that each one is happy at HomeChoice.

Finance

This highly experienced team oversees operations for HomeChoice and FinChoice, taking ownership of HomeChoice Holdings’ financial performance and legal obligations. With their support, the business is empowered to reach its inspiring goals.

TAKE A LOOK AT WHAT WE OFFER

I am a Product Technologist on bedding, home textiles and housewares. My role is to ensure we keep improving our quality standards and customer experience by providing our customers with the best products at all times. I work closely with our Buying team and Suppliers daily thereby ensuring our quality standards are met in all new and repeat products.


Sivenathi Myoyo, Product Technologist

Read More

I’m a Customer Experience Manager. My role is to improve both customer satisfaction and loyalty by driving key improvements based on our customers’ feedback to ensure that the customer experience across all touchpoints is an exceptional and seamless one. What I love the most about my role is the cross functional collaboration across different teams as the customer experience encompasses every area of the business - the sharing of knowledge and expertise helps me to expand my skill set.


Agnes Skatulla, Customer Experience Manager

Read More

I’m a Brand Manager for FinChoice. I’ve been tasked with looking after the brand, touchpoint and communications strategies, as well as designing customer experiences and using the feedback in meaningful ways. I love my job - it’s a whirlwind of change and pushes me to constantly try new things and learn something new everyday. My colleagues are an extension of my family and I look forward to coming to work because I know we’re going to do things together and challenge each other - but there’s always a lot of laughter along the way.


Amy Metcalf, Brand Manager

Read More

My name is Sharon McKenna and I head up the Showroom Projects team. This means I get to work with a diverse team of stakeholders, both internally and externally, driving the role out of the HomeChoice bricks and mortar channel. What I love most about my job is the sense of achievement when I see a building site move through construction into a beautiful space that really WOWS our customer. Witnessing the customers' faces as they walk through the door on opening day is truly the best acknowledgment of a job well done and knowing that none of it would be possible without my team of truly amazing people.


Sharon McKenna, Showroom Channel Manager

Read More

I am the Head of Customer Insights & Merchandise Planning. My role is to entrench a data-centric and insights-led culture across the business, using the data we have at our disposal to make better decisions. We look to provide insights that improve Her (our customer) experience, grow our customer base and balance opportunity and risk. The nature of the role sees the team and I working with colleagues across the business which is great as no two days are ever the same.


Barnaby Dearlove, Head of CICA

Read More

My role as Senior Software Engineer involves designing, developing and installing software solutions for the business. This keeps me on my toes as the world of ICT is ever-changing. I really enjoy working with business; both for the satisfaction of delivering a helpful end product, and for the understanding it has afforded me of the behind-the-scenes workings of such a complex business.


Gerrit Carinus, Senior Software Engineer

Read More

The best part of working for FinChoice is that my experience and skills were put to the test on day one. The work is varied and intellectually stimulating, which is very important to me. I am surrounded by a group of well-versed developers on the field who truly encourage and value team work.


Funani Nemaguvhuni, Software Developer

Read More

My name is Minta Hesketh, I am responsible for Warehousing Operations. My role entails working across all channels of the business to execute our customers' orders ensuring we WOW her in the last mile of delivery. The most satisfying part of my role is executing the order, ensuring the customer's experience is smooth and, finally, delivering exceptional service which is of paramount importance in her journey with HomeChoice.


Minta Hesketh, Head Warehouse Operations

Read More

My role is to train new starters and work on new projects affecting the Operations area. The best thing about my job is meeting new people every month and building relationships. To do what I do, you have to be very passionate about learning, and patient because we know that everyone learns differently. Our  learners enter the business knowing very little about what we do and they come out of training ready to create their own success.


Siyamthanda Tshetu, Trainer

Read More

My role encompasses the oversight of all legal and regulatory matters within the business which is rewarding considering the variety of work and analyses required in the retail environment. HomeChoice certainly provides a good platform for career growth where talent and hard work are recognized and appreciated. The company's senior leaders have truly internalized the goals and objectives they have laid out for their teams. There is certainly a rare energy from the top down that is contagious and a synergy that crosses the company laterally.


Zahida Allie, Corporate Legal-In House Counsel

Read More